1.The agreement and the operator
These terms are between you and TradeMirrorly, based in United States, at 604 C. Hoare, San Juan, Puerto Rico, 00907, United States. Contact: [email protected]. They govern the TradeMirrorly desktop software, account portal, licensing, related APIs, webhooks, downloads and support provided to you.
Read these terms and the plan details before creating an account or purchasing access. The Refund Policy explains cancellation and refund remedies; the Privacy Policy explains personal-information practices; the EULA explains the software license. Mandatory law takes priority over any inconsistent clause. A later revision does not retrospectively remove rights from an earlier purchase.
2.Eligibility and account security
You must be at least 18, have legal capacity to contract, and be permitted to use the service where you live. If acting for a business, you must have authority to bind it. Keep account and billing information accurate and use only accounts, devices and signal sources you are authorized to access.
Protect your login, license key, device credentials and webhook URLs. Tell us promptly about suspected unauthorized access. You are responsible for activity you authorize and for reasonable security of your own equipment; this does not excuse our responsibility for our own security obligations.
3.Your software license
Subject to these terms and your purchased access, we grant a limited, nonexclusive license to use TradeMirrorly on the devices and trading accounts allowed by your plan. The EULA sets out this software license in more detail, including activation and its restrictions. Software ownership and intellectual-property rights remain with their owners. Third-party and open-source components remain subject to their own licenses.
Your plan defines access duration, features, devices, trading accounts and webhook capacity. Extra-account add-ons require an eligible base license and do not replace it. Account replacement and device-deactivation limits shown by the service also apply. Contact support if a legitimate hardware or account change needs review.
A one-time payment means the access period stated in the offer and checkout. It does not mean perpetual access unless the offer expressly grants that. Your portal shows the license expiry. We do not authorize resale, sublicensing, credential sharing or circumvention of plan restrictions without a separate written agreement.
4.Automation and trading risk
TradeMirrorly is a software tool that processes the sources and settings you choose. We do not supply investment recommendations, select signal providers for you, manage your investments or hold your trading funds. A software subscription is not a brokerage or investment-management service.
Trading leveraged products, foreign exchange and CFDs can result in substantial losses, including the loss of all funds committed and, where the product and law permit, more than your deposit. Automation can repeat an incorrect signal or configuration across multiple accounts quickly. No software setting guarantees a profit, loss limit or fill.
You remain responsible for choosing sources, setting risk and order parameters, checking symbol mappings, monitoring positions and confirming broker execution. Test on a demo account before using live funds. Slippage, gaps, liquidity, broker rejections, delayed messages, parsing errors and outages can make actual execution differ from a signal.
Confirm that your broker, prop firm and signal provider permit the intended use. Technical compatibility does not guarantee compliance with their rules. You must have permission to copy or otherwise use third-party signal content.
5.Setup, updates and service availability
Maintain a supported computer or VPS, internet connection, Telegram access where used, and the required MetaTrader terminal and EA configuration. This desktop product is not a promise that copying will continue with the required app or terminal closed. Check the current Downloads page and EA guide for setup requirements.
License changes may take until the desktop app refreshes its authorization to appear there. A dashboard connection or signal-history entry does not establish that a trade was executed or that the EA is currently online. The app’s Journal and broker records are the relevant sources for execution outcomes.
Updates, maintenance and interruptions may affect availability. We do not promise uninterrupted operation or compatibility with every future third-party change. Install supported updates and review their release notes. These qualifications do not remove any legal right to working, conforming digital content or services.
Time-savings calculators use the inputs and assumptions shown. They are illustrative estimates, not measured savings, performance commitments or predictions of trading returns.
6.Prices, trials, renewals and cancellation
The checkout shows the price, currency, taxes where applicable, billing interval, access period and any trial before you confirm payment. Whop handles checkout and payment processing under its applicable terms. Keep the receipt and verify the seller, plan and renewal terms.
Basic and Pro monthly and yearly plans include a three-day free trial. One-time plans and separately purchased extra-account add-ons do not currently include a trial. Check the trial end, first charge and renewal terms at checkout before confirming. Cancel before the displayed trial end to avoid the first charge.
After the three-day trial ends and the first payment is collected, we do not offer voluntary refunds. Paid renewals, upgrades, one-time purchases and add-ons are also non-refundable under our voluntary policy. This does not restrict refunds or other remedies required by law or applicable payment-provider rules, or correction of confirmed billing errors. See the Refund Policy for details.
Recurring plans and recurring add-ons renew until canceled. One-time purchases do not renew automatically.
Use Plans & billing in the portal to cancel an eligible subscription. Cancellation normally stops the next renewal and leaves access until the displayed end date. Check each subscription and add-on separately. Uninstalling the app, removing a device, stopping copying or removing Google access does not cancel billing. Contact us if the cancellation control is unavailable.
A failed payment can affect access. Upgrades, credits and any prorating apply only as disclosed for the purchase; do not assume an automatic credit. Refund requests are assessed under the Refund Policy and mandatory rights, separately from cancellation. Any future price or material recurring-plan change will be communicated as required by law and the applicable billing terms before it applies.
7.Acceptable use and your content
You retain rights you hold in your content. You allow us to process that content only as needed to provide, secure and support the service and meet legal obligations as described in the Privacy Policy. Uploading data does not transfer its ownership to us.
- Do not use the service unlawfully, infringe others’ rights, send malicious content or access another customer’s account, data or computer without authorization.
- Do not evade license limits, overload endpoints, interfere with service security, or reverse engineer protected components except to the extent applicable law permits it.
- Keep webhook addresses confidential and send only content needed for the intended workflow. You are responsible for authorizing the sender and the resulting instructions.
8.Customer support and optional remote access
Contact [email protected] for product help. We do not guarantee a specific response or resolution time unless separately agreed. Remote support is optional and requires you to enable it in the desktop app. While enabled, authorized staff can reconnect without a new approval prompt; turn it off when you no longer want that access.
Screen viewing and chat are part of the enabled session. Control, clipboard and file access depend on your grants. Connections are configured for screen recording and auditing as described in the Privacy Policy. Hide sensitive information first. Remote support is technical assistance, not authority for staff to make investment decisions or independently operate your trading strategy.
9.Suspension and ending access
We may restrict access when payment or purchased access ends, where reasonably necessary to address abuse or a security threat, or to comply with law. Where practicable and lawful, we will explain the reason and allow you to address a correctable problem. Contact support to request review of a restriction.
You can stop using the service at any time, cancel renewals through billing and request account closure through support. Loss of software access does not itself close positions with your broker. Manage your open trades directly and keep any records you need before ending access. Refund and mandatory consumer rights survive account closure where applicable.
10.Responsibility and your legal protections
We will provide the service with the care and skill required by applicable law. We do not guarantee investment results, third-party signal accuracy or performance of services outside our control. A trading loss alone does not establish a software defect or an obligation to reimburse the loss.
To the extent the law permits, we are not responsible for indirect or consequential losses, lost trading opportunities or lost profits. This does not exclude responsibility where such a limitation would be unlawful, including applicable mandatory consumer remedies, fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Nothing in these terms attempts to remove rights that cannot be waived.
The law and courts with jurisdiction under applicable conflict-of-law and consumer rules govern disputes. These terms do not impose mandatory arbitration or remove a consumer’s right to bring a claim in an available local court. Please contact [email protected] with the issue and requested resolution; doing so is not a condition that limits a statutory deadline or right to seek help elsewhere.
11.Changes and remaining provisions
We will identify new versions by their effective date and give appropriate notice of material changes. If a change requires renewed agreement, we will request it; a footer link alone is not evidence of that agreement. Changes do not retrospectively eliminate a refund entitlement or other accrued right.
If a provision is unenforceable, the remainder applies to the extent permitted by law. Failure to enforce a term immediately does not waive it. Product names and third-party trademarks belong to their owners; their mention does not imply endorsement or affiliation. Contact [email protected] for questions about these terms.